FAQ's

We offer a 1 year workmanship warranty from the date of installation.

This can be a tricky question, but we always advise our customers to set aside additional funds beyond the anticipated cost. Unforeseen issues, including bad framework, outdated wiring, and rotting wood can result in additional costs beyond those outlined in the proposal. We always try to limit these expenses and predict these problem areas well in advance. However, issues can arise beyond our control that need our immediate attention. No matter what may happen, our team will do everything we can to “make it right”.

Yes, our initial consultation is free of charge because we understand that it’s really hard to get an idea of how much your project will cost on your own. After our first meeting (which typically lasts about 30-45 minutes), we will provide you with a “Budget Estimate”. This estimate doesn’t get into too many of the small details of your project, but will give you an idea of cost on a high level before going to the next step of the process. The next step is usually signing a design agreement and making all the material selections, before creating a proposal with a detailed scope of work.

We are in fact fully insured. We carry general liability and workmen’s compensation. We also require our subcontractors to be fully insured and provide certificates of insurance.

50% deposit is required to start a project.